Legal
Refund & Cancellation Policy
Last updated: 2 July 2026
- Try Before You Buy. Every user gets a 7-day free trial with full access and no payment information required, so you can fully evaluate Songnara before purchasing.
- 14-Day Money-Back Guarantee. If you are not satisfied, you may request a full refund within 14 days of your first purchase (Monthly, Annual, or Lifetime). Refunds are issued to your original payment method.
- Subscription Cancellation. You can cancel a subscription at any time. After cancellation, you keep access until the end of your current billing period; your subscription will not renew. Beyond the 14-day window, partial periods are non-refundable unless required by law.
- Lifetime Purchases. Lifetime licenses are refundable within the 14-day window described above. After that period they are non-refundable.
- How Refunds Are Processed. Purchases are handled by our Merchant of Record, Paddle.com Market Limited. Refunds and cancellations are processed through Paddle. You can request a refund via the receipt/link Paddle emailed you, or by contacting [email protected] and we will assist.
- Contact. Billing questions: [email protected].